FAQ

FAQs

1- How can I initiate the moving process with Tamam Movers?

To make an appointment with Tamam Movers you can contact us on +971 555081500 or send an email to info@tamammovers.com . Log onto www.tamammovers.com and fill up the inquiry form. Our customer service executive will then arrange a free estimation survey for you.  You can also click  on ‘ Get an instant quote’ for our allied moving services such as handyman services, storage facilities and export packing.

At Tamam, our mission is to make the home or office relocation most easy and carefree. We live by our mission on every moving job we undertake. The word ‘ Tamam’ in Arabic means ‘ All is OK’. So, you can expect that everything will go on well.

2- Can I get a quote over phone?

The cost of home moving or office moving varies widely as per the size of the unit, the location and more. However, we can help you by providing an approximate estimate over a telephonic conversation, but we recommend you to let us carry out a survey to offer a comprehensive quote for your home shifting or office shifting assignment.

3- Upon confirmation of move, how much lead time do you require to start the move?

At the time of confirmation, our customer service representative will check the booking schedule and will confirm the move date. We usually require a 2 to 3 days’ notice for moving on a working day and 5 to 7 days’ notice for a weekend move.

4- Will you pack our goods?

Yes, we pack, transport and unpack your goods from the old to the new location. All your possessions will be packed with quality packing materials and would be safely transported to the new location in a pristine condition.

5- Can we do our own packing?

Yes, you can do your own packing. Just let us know your specific packing supply requirements on +971 555081500 and we can deliver packing materials to you before the move date.

6- Do you provide insurance?

Yes, we do provide insurance. You need to declare the value of the goods to be moved and we will arrange insurance for a small premium.

7- When do we pay for the move?

We take 50% amount in advance and balance upon completion of the move.

8- Can you dismantle and reinstall furniture?

Yes, we have experienced carpenters in the team who can dismantle and reassemble furniture just in time for you. Our furniture installation team can set up your cupboards, kitchen cabinets, beds, tables and curtains. We also fit your delicate wall-hangings, chandeliers and can also support you with post-move cleaning services too.

We help you fix little glitches in your home for a smooth and stress-free move. Whether it is carpentry fixes, electrical maintenance or renovation, our professional handyman services team undertake all your repair and quick fix needs to achieve the perfect result.

9- Do you work on Fridays and other holidays?

Yes, we do undertake home moving and office moving tasks on weekends and other holidays. However, the booking needs to be made well in advance, due to high demand for moving on these days.

10- Do you provide storage facility?

Yes, we offer long-term and short-term storage facilities in a warehouse entirely managed by us in Sharjah. We offer flexible storage periods whether weekly, monthly and yearly for your excess and seasonal possessions.

We offer storage service for affordable prices, and you also get a lucrative deal of 1-month free storage on a minimum 4-month storage contract. You will be amazed at how much you can save with our competitive prices on a secure storage unit.

11- Can you tell us more about your export packing services?

We ensure your goods for export are securely packed by using good quality packing materials. Having a reputation for safely packing different types of goods, we have helped customers pack appliances, furniture, house-hold items and similar items for their export business.

Our team of packers are adequately trained to pack neatly and quickly.  Tamam Movers makes sure your exported goods arrive safely and in perfect condition.

12- What measures are taken for moves post Covid-19?

Tamam’s top priority is to ensure the safety of our clients during the home or office relocation process. The covid-19 aftermath has propelled us into practicing strict safety protocols and we follow all precautionary measures to ensure the well-being of our clients as well as employees.

The team at Tamam is extensively trained on hygiene and sanitation measures to make the move with minimal interaction.  All guidelines to minimize the spread of contagions are put into practice at each phase of the move.